Privacy policy
PRIVACY POLICY
Information regarding the Processing of Personal Data
Version 2, of 18 October 2018.
On behalf of the FUNDACIÓN PALACIO DE VILLALÓN (MUSEO CARMEN THYSSEN), in order to ensure the fullest respect of the processing of personal data, in accordance with the current Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GRPD), as well as the national regulation that may be applicable, shall inform in detail about the processing of data that are carried out. This information supplements the initial information layer provided at the moment your personal data were gathered.
RESPONSIBLE FOR THE PROCESSING
The Responsible for the Processing of personal data collected on this website, as well as on other media whose information lead to this Privacy Policy, is identified as the institution FUNDACIÓN PALACIO DE VILLALÓN, hereinafter called MUSEO CARMEN THYSSEN, with TAX ID Number: G93003150 and address:
C/ Compañía 10, 29008, Málaga; phone number: 902303131 / 952217511 and email: protecciondedatos@carmenthyssenmalaga.org
PERSONAL DATA PROCESSING ACTIVITIES
Below we give you a detailed account of each of the data processing activities carried out by the MUSEO CARMEN THYSSEN:
- TICKET SALES
You can purchase your tickets “online”. Accordingly, we will collect certain personal data for the following purposes:
1. Managing your Purchase Request
We will complete internal procedures in order to manage your ticket/s purchase/s to visit our collection, as well as to issue the corresponding invoice.
2. Statistics
We will retain your personal data, in anonymous form, in order to obtain statistics of our visitors.
3. Newsletter.
In case you give your express consent, to keep you informed, via transmittal of communication to your email address, about current events of the MUSEO CARMEN THYSSEN, news, events, activities and other information that may be of your interest.
4. Managing your rights.
To handle your rights regarding the protection of your personal data.
You may withdraw your consent at any time.
We will use your personal data until completion of the ticket purchase transaction, and subsequently retain this data until legal actions of the legal responsibility for the transaction are prescribed.
In case you requested that we may send you information about the MUSEO CARMEN THYSSEN via electronic media, your personal information will be processed until otherwise specified.
Be told, that your personal data will be accessed by the Company SICOMORO SERVICIOS INTEGRALES S.L. (IACPOS), domiciled in C/ Pasaje del Vado, nº2, 50014, Saragossa and TAX ID Number: B99020547, as a result of the provision of services to the MUSEO CARMEN THYSSEN, for the online ticket sale service.
- CONTACT REQUEST
The personal data is collected according to your information request on diverse issues related to the MUSEO CARMEN THYSSEN. This data will be used for the following purposes:
1. Attending to your information request.
In order to handle your request for specific information about entries or tickets, activities, cultural and/or educational events, services and products offered by our shop, etc… relating to the MUSEO CARMEN THYSSEN.
2. Newsletter.
In case you give your express consent, keep you updated, via sending of communication to your email address, on current events of the MUSEO CARMEN THYSSEN, news, events, activities and other information that may be of your interest.
3. Managing your rights.
To handle your rights regarding the protection of your personal data.
You may withdraw your consent at any time.
We will retain your personal data in order to attend to and manage your information request, and if requested, in order to send you information about the MUSEO CARMEN THYSSEN via email, until you tell us otherwise, and state your will.
- EVENTS, ACTIVITIES, CYCLES AND CONFERENCES
If you participate in different events, activities, cycles and conferences held by the MUSEO CARMEN THYSSEN, we will process your personal data for the following purposes:
1. Articulating your participation.
To manage your participation application in the event or an activity in particular, as well as to forward to you the information about the event. In the same manner, we will enable monitoring of your participation and/or attendance.
2. Managing your rights.
To handle your rights regarding the protection of your personal data.
3. Sending of Information.
In case you give us your express consent, to keep you informed, by communications sent via email, on current events of the MUSEO CARMEN THYSSEN, news, events, activities and other information that may be of your interest.
You may withdraw your consent at any time.
We will process your personal data until the celebration of the specific event is managed. Once finalized, your data will be kept only during the appropriate period of legal responsibility.
Regarding the sending of information via electronic media, if requested, we will continue to process your data, unless you indicate otherwise.
- FRIENDS OF THE MUSEUM
The personal data collected, in accordance with your interest in taking part in the program “AMIGOS DEL MUSEO” (FRIENDS OF THE MUSEUM), will be processed for the following purposes:
1. Handling your membership application.
To manage your application to join the program “Amigos del Museo”, as well as to enable you to benefit from the advantages, special offers, events and rights at your disposal, for being part of the program.
2. Contribution.
To coordinate the payment of your contribution to the MUSEO CARMEN THYSSEN, which allows you to be member of the program “AMIGOS DEL MUSEO”.
3. Information about “Amigos del Museo”.
We will send you regularly, through the mentioned media, information about your privileges and conditions, due to your membership of the program “AMIGOS DEL MUSEO”.
4. Newsletter.
Likewise, if requested, we will keep you updated, by sending you communications to your email address, on current events and news regarding the MUSEO CARMEN THYSSEN.
5. Managing your rights.
To handle your rights regarding the protection of your personal data.
You may withdraw your consent at any time.
We will retain your personal data as long as you are being member of the group “AMIGOS DEL MUSEO”, and if you requested us to send you newsletters via email, until you tell us otherwise.
- MUSEUM SHOP
In case you are interested in purchasing any of the products offered in our online shop, we will collect certain personal data for the following purposes:
1. Managing your purchase request.
We will collect your personal data in order to handle your purchase and to manage your order in the most appropriate manner.
2. Newsletter.
In case you give us your express consent, to keep you informed, by communications sent via email, on news and special offers regarding our Shop.
3.Managing your rights.
To handle your rights regarding the protection of your personal data.
You may withdraw your consent at any time.
We will process your personal data until the finalization of the purchase order. Subsequently, your personal data will be retained until legal actions of the legal responsibility for the transaction are prescribed. In case you requested us to send you information about the online Shop of the MUSEO CARMEN THYSSEN, by email, we will retain your personal data until otherwise specified.
- “WIFI” CONNECTION SERVICE
In case you requested to use our Internet connection service by “WIFI”, which the MUSEO CARMENTHYSSEN provides for its visitors, we will process certain personal data for the following purposes:
1. Managing the use of the “WIFI” connection.
Your personal data will be used to allow you the connection to our service, as well as to identify you as a user at the beginning of the session.
2. Newsletter.
In case you give your express consent, to keep you informed, via transmittal of communication to your email address, about current events of the MUSEO CARMEN THYSSEN, news, events, activities and other information that may be of your interest.
3. Managing your rights.
To handle your rights regarding the protection of your personal data.
You may withdraw your consent at any time.
In the same way, we would like to point out, that in accordance with the terms of use of the connection provided to you as a visitor of the MUSEO CARMEN THYSSEN, your data may be communicated to the State Security Forces and Corps, or to judicial authorities, if required.
We will process your personal data until termination of your usage of the service. Your personal data will be retained subsequently for a period of ONE MONTH, at the disposal of the competent judicial organs.
If you requested that we may send you our Newsletter via electronic media, your data will be processed until otherwise specified.
- ACCESS CONTROL
In order to maintain the security of our facilities, in case you enter our facilities, we will process certain personal information for the following purposes:
1. Maintaining the Security.
Your personal data will be used to obtain a record of access to our installations in order to manage its access and maintain its security.
2. Managing your rights.
To handle your rights regarding the protection of your personal data.
You may withdraw your consent at any time.
In the same way, we would like to point out, that as a visitor of the MUSEO CARMEN THYSSEN, your data may be communicated to the State Security Forces and Corps, or to judicial authorities, if required.
Your personal data will be retained subsequently for a period of five years, at the disposal of the competent judicial organs.
If you requested that we may send you our Newsletter via electronic media, your data will be processed until otherwise specified.
RIGHTS RELATING TO PERSONAL DATA
In accordance with the provisions of the GDPR, you have the following rights, which you can exercise before the MUSEO CARMEN THYSSEN, at the following address: C/ Compañía. 10, 29008, Málaga; telephone: 902 303 131; and email: protecciondedatos@carmenthyssenmalaga.org
Right of access
You can find information on whether at the MUSEO CAMEN THYSSEN we are processing your personal data or not, as well as to get to know its content and the purpose for its intended use.
Right of rectification
You have the right to correct your personal data, when it is inaccurate or incomplete.
Right of erasure/ Right to forget
You can ask for your personal data to be deleted or removed.
Right of limitation of treatment
You have the right to restrict the purposes for which your personal data is being collected.
Right of portability
The possibility to require your personal data to be transferred to another controller different from the MUSEO CARMEN THYSSEN.
Right of opposition
You have the right to object to the processing of your personal data, if their process is relying on a public or legitimate interest, persecuted by the MUSEO CARMEN THYSSEN.
In case you assume that your rights have been violated or limited, you may reach out to the Spanish Data Protection Agency. www.agpd.es
RESPONSABILTY OF INFORMATION
If the third party caused a requirement about the process we carry out about their personal date, we will indicate that you provided us with the given information.
Moreover, it is prohibited, by any means at your disposal, to provide us with excessive personal data, or any data categorized as “sensitive” in accordance to the GRPD. Only the data that turns out to be specifically indicated is mandatory.
All personal data, as well as the information provided, has to be true and accurate, you being responsible for the data, towards third parties as well as in relation to the damages that it may cause to the MUSEO CARMEN THYSSEN.
SECURITY MEASURES
The personal data processing operations performed by the MSUEO CARMEN THYSSEN, are subject to strict security conditions, ensuring their strict respect and maintenance of confidentiality and their integrity and availability, fulfilling at any time the requirements established by the current regulations on the Protection of Personal Data.
The processing of the data will always take place within the European Union EU.